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Consumer Law Reform

The Consumer Law Reform Bill is almost ready to be passed into law. The Commerce Commission signals the new law might be in place as early as 1 October 2013. It will change the way we all do business and enlarge consumer rights. All businesses, especially those that sell to the public, will need to be across these changes.

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The Consumer Law Reform Bill is almost ready to be passed into law. The Commerce Commission signals the new law might be in place as early as 1 October 2013. It will change the way we all do business and enlarge consumer rights. All businesses, especially those that sell to the public, will need to be across these changes.

The goals are:

  • A fair trading environment
  • With effective competition
  • Where businesses and consumers participate confidently

Businesses that also operate in Australia will feel less of a shift, as the changes bring us closer to our neighbours in a number of key areas, as part of moving towards a single shared market.

A number of existing laws are amended:

  • Sale of Goods Act
  • Fair Trading Act
  • Consumer Guarantees Act
  • Weights and Measures Act
  • Carriage of Goods Act
  • Second-Hand Dealers and Pawnbrokers Act

Some existing law is replaced completely:

  • Auctioneers Act
  • Door to Door Sales Act
  • Lay-By Sales Act
  • Unsolicited Goods and Services Act

There are new rules prohibiting unsubstantiated representations, that go further than current law. The changes are directed at ensuring we can as consumers trust promises that are made to us. There will be a new line between acceptable creative advertising and prohibited conduct.

If you contract with consumers on standard terms you must review these. Unfair terms in standard contracts will be able to be challenged via the Commerce Commission. Examples include one-sided termination rights or liability limitations – these are very common. There has been some discussion as to introducing a new law prohibiting unconscionable conduct. The answers seems to be, for the moment, no. Instead we will wait and see what Australia does here first.

“Uninvited direct sales” will be more tightly controlled, regardless of whether door-to-door or initiated in another manner e.g. unsolicited phone call, approach in the street. These goods or services will not need to be paid for.

New disclosure requirements are brought in for extended warranties. There are concerns that consumers are paying for extended warranties that do little more than cover the consumer’s statutory legal entitlements.

Auctions conducted by traders via the Internet will be made subject to the Consumer Guarantees Act. Goods must be of acceptable quality, clear title must be provided and goods must comply with the description. Traders must identify themselves as second-hand goods will be excluded.

The distinction between business to business and business to consumer transactions is retained, allowing some contracting out when it is B2B, including new rights to do so in the context of Fair Trading Act requirements. But there are new requirements that these provisions are fair and reasonable.

To ensure these changes have teeth enforcement powers and remedies for consumers are all strengthened too – penalties as high as $200,000 for individuals and $600,000 for corporates for Fair Trading Act breaches.

Legal

Unconditional Contract

You have been out to buy your first home. Yesterday, you fell in love with this seemingly fantastic house with an amazing view.

After hearing that it is likely to be snatched up any time soon, you hurriedly signed an agreement to buy it WITHOUT any conditions attached.

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Sitatuion 1

You have been out to buy your first home.
Yesterday, you fell in love with this seemingly fantastic house with an amazing view.
After hearing that it is likely to be snatched up any time soon, you hurriedly signed an agreement to buy it WITHOUT any conditions attached.
Later, you realised that there are other aspects that are undesirable for you and you wish to pull out.. Can you do this?

Unconditional agreements are UNCONDITIONAL

Unconditional agreement has to be followed by the parties. If the deposit has been paid, the vendor can take it. If the deposit was not paid, the vendor can still sue you for payment of deposit or make you buy the house.

In particular, the successful bidder of an auction will be signing an unconditional agreement so it is crucial that the necessary homework is done before making any serious bid at an auction. Visit the house and have a thorough look at the LIM report, the builder’s report and the certificate of the title for the house. We strongly recommend you to seek legal advice as early as possible. Many law firms including us do not charge any extra fee for conveyancing clients who engage the service early on.

Despite the fact that you are bound by the terms of an unconditional agreement, there may be a way out depending on the circumstances.

Misrepresentation?

Was there any reason which makes you think that you were induced into signing the contract by any misrepresentation from the vendor or the agent? If the vendor intentionally lied or unintentionally distorted a crucial fact about the house, such as the absence of any leaky issues, you may be able to argue that the agreement is invalid (section 7, Contractual Remedies Act 1979). Think about whether there was any such misrepresentation. Have a look at the marketing brochure or any emails from the vendor or the agent. Since written communications can be useful evidence of a relevant statement, any questions you ask the vendor or agent better be put in writing such as in emails or txts.

Termination by mutual agreement?

You may also be able to talk your way out of the mess by having an honest discussion with the vendor since unconditional agreements can be terminated without legal consequences if both parties agree. The real estate agent may assist in the process. If this is agreed to, instruct your lawyer to obtain a written confirmation from the other side to prevent any future disputes.

The above potential solutions may not be available in many situations so please take a special care before committing to a purchase of a house which is one of the biggest investments for most people.

Shana Lee
Senior Solicitor


Disclaimer:
No information on this article shall be construed as legal advice and information is offered for information purposes only. You should always seek advice from an appropriately qualified solicitor on any specific legal enquiry.

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Legal

Unit titles – who pays?

he Court of Appeal looks at how costs for remedial works should be shared at Auckland’s Shangri-La apartments. Wikipedia notes Shangri-La is meant to be a “permanently happy land”, not so Auckland’s Shangri-La. The Court of Appeal was asked by the body corporate (i.e the owners) to look at:

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The Court of Appeal looks at how costs for remedial works should be shared at Auckland’s Shangri-La apartments.

Wikipedia notes Shangri-La is meant to be a “permanently happy land”, not so Auckland’s Shangri-La. The Court of Appeal was asked by the body corporate (i.e the owners) to look at:

  • the cost allocation for remedial works; and
  • the penthouse owner’s claim for compensation for the 18 month period they had been denied use of their unit whilst remedial works were completed.

The scheme

The High Court had approved a scheme under the Unit Titles Act 2010 that allocated costs for the installation of the new curtain wall at Shangri-La 50% equally between the each of the 15 units and 50% based on utility interest. This meant the penthouse owner, relatively speaking, paid a smaller share than the other owners. The new glass curtain wall did not have to extend to level 16. It finished at the lower level of the penthouse on level 15.

The Court of Appeal upheld the scheme. The Court considered the scheme obtained the requisite fairness. The body corporate wanted all costs allocated based on utility interest. The Court considered that would be unfair to the penthouse owner whose unit had the same amount of work done as the other units in the tower.

Compensation

All owners were denied use of their units for 6 weeks, but the penthouse owner was out of their unit for 18 months. The curtain wall and support beam were installed on level 15 and other works needed to be done from the penthouse unit. The Court of Appeal agreed compensation was appropriate and should be calculatedbased on the lost market rent. The use of the penthouse during the 18 month period was for the common benefit of all unit owners. However “there will need to be a significant loss for a particular unit owner before a claim for compensation should be contemplated”. Remember also that this compensation payment was being ordered as part of the scheme, which can only be ordered by the Court following destruction or damage so this does not necessarily open the floodgates for compensation claims by unit owners.

Cost allocation

This decision does not change how costs are allocated day to day by bodies corporate. The body corporate does not have the same flexibility as the Court in this respect. We believe bodies corporate should have more flexibility to determine different utility interests for different budget items. Others are lobbying for this too as part of the review of the Unit Titles Act 2010. For the moment, the body corporate must use the tools it has:

  • charging individual owners for repairs or maintenance to building elements or infrastructure contained in their unit
  • using utility interest for allocation of levies rather than ownership interest
  • recovering money spent on any repair, work or act for the benefit of individual owner(s) or caused by those owner(s) from those owner(s)
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Legal

Enforceability of non-competes or restraint of trade covenants

Recently a US client asked me whether New Zealand Courts enforce non-compete/restraint of trade covenants (Non-Competes) against the sellers of New Zealand businesses. If New Zealand law governs the agreement, the short answer is: yes, to the extent the Non-Compete is “reasonable”.

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Recently a US client asked me whether New Zealand Courts enforce non-compete/restraint of trade covenants (Non-Competes) against the sellers of New Zealand businesses. If New Zealand law governs the agreement, the short answer is: yes, to the extent the Non-Compete is “reasonable”. However, even where a Court finds a Non-Compete to be unreasonable, it can modify the offending provision so that it becomes reasonable.

Which Non-Competes will be seen as “reasonable” on the sale of a business?

A full discussion on this topic is a cure for insomnia! However, in brief, an enforceable Non-Compete is one that is reasonably necessary to protect the buyer’s legitimate proprietary interest.

To expand slightly: a buyer must establish the following to successfully enforce a Non-Compete:

  1. that it will actually gain a practical benefit if the Non-Compete is enforced – an example of such a benefit is that the enforcement will afford the buyer a reasonable opportunity to secure the goodwill of the business’ customers); and
  2. the Non-Compete only restrains the seller from competing:
    (a) in the specific market sector in which the acquired business operated;(b) in the particular geographical area in which the acquired business had trade connections – regardless of any plans for expansion the seller and/or buyer may have had in mind at the time of the sale; and

    (c) for no longer than it should take the buyer to secure the goodwill of the business’ customers.

Which market sector, geographical area and/or time period will be reasonable/right/not too restrictive will depend on all the circumstances surrounding the business being sold and the nature of the overall deal agreed.

When will a Court modify an unreasonable Non-Compete?

If a Court finds that a Non-Compete is too wide/an unreasonable restraint of trade, then it must either:

  1. decline to enforce any part of the Non-Compete; or
  2. modify it so that it is reasonable. A Court is likely to modify the Non-Compete where it believes that the modification:
    (a) is required when looking at the essential justice of the case requires it; and(b) can be performed without unreasonably modifying the parties’ bargain.

Please get in touch if you are a buyer or a seller and you’d like some assistance with drafting an appropriate Non-Compete or assessing the enforceability of an existing one.

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