Will training fix the problem?

I have been doing some work with Optimism Learning and Development specialists and I have been having some fun. It has been a great reminder to analyse the “problem” before throwing training at it as if it is a silver bullet.

You may like to use this free tool (and yes it is free)… to help you analyse the Skill, Knowledge, Opportunity and Motivation of a given performance problem and how to solve it…

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